Yes, we work with all insurance companies and has a working relationship with all carriers. We will walk you through the entire process. We provide direct billing to your insurance agency and use standard pricing, making the claims process easy and hassle free.
Phoenix's #1 Fire Damage Restoration & Smoke Removal Company
We’re here to help you 24/7. Find out why we’re #1 for fire damage restoration and smoke removal in Phoenix, AZ
Need Help With Fire Damage Restoration?
Experts in Fire Damage Restoration
Our team is fully trained, certified and utilizes the latest fire and smoke damage restoration processes. At Doan Restoration, we don’t use scare tactics, exaggerate issues, or recommend tearing your house down. We believe fire damage and smoke removal can be dealt with in a professional manner.
If you have had a fire in your home or business, Doan Restoration is the best choice to perform fire damage restoration, smoke odor removal, and reconstruction. Our team will be there to assist you with both the coordination of local fire officials and in a complete restoration of your property.
PREVENTING SECONDARY DAMAGE
Once a fire takes place, it is critical that you respond quickly to salvage your valuables. This can be done by securing the property and removing the acidic smoke soot. Soot can:
- Ruin Flooring, furniture, and walls
- Cause respiratory illness
- Discoloration & Etching
- Water from extinguishing the fire can produce mold and mildew within 48 hours
- Cause Extensive Corrosion
- Exposes Property to Further Damage (ex. Rain)
If the acidic soot is not removed quickly, it can cause irreparable damage throughout your property. This can be costly to remediate and will likely slow the restoration process.
THE DOAN RESTORATION PROCESS
We use the industry’s latest technology and techniques to effectively and efficiently restore your property from fire and smoke damage.
Need help with fire damage?
Why Doan Restoration?
Here are just a few reasons why customers with fire damage in Phoenix choose Doan Restoration:
24/7 Emergency Response Team
Our emergency response team is available 24/7, letting us get to your place of business within hours to prevent secondary damage and accelerating the restoration process.
Transparent Estimates & Process
Once we are at your property, we can accurately assess the damage and develop the best fire damage restoration plan for you. We always explain the entire process, why we recommend particular steps, and what the cost will be.
Professional & Trained
Our team is professional, experienced, and certified. We regularly train every team member on the latest innovations and how we can apply them to achieve superior results.
Odor Removal Guarantee
We guarantee that we will be able to eliminate the odor from smoke after doing a complete restoration. Our technicians are experts in fire and smoke restoration.
EPA Approved Chemicals
We use EPA approved chemicals to sanitize and disinfect your property after we’ve successfully removed the acidic soot from smoke to help with smoke removal.
Fully Insured and Licensed
We hold the industry’s leading certifications in fire & smoke restoration and are fully insured. We can share specifics at your request.
Frequently Asked Questions
We handle every job with the care and attention as if it were our own property. We respond immediately to your call, day or night, and dispatch one of our experienced technicians promptly to your site. Once we’re there, we control the source of the water and begin removing bulk water. We then contain the affected area to limit secondary damages. Our team then gets to work, using the latest technology and equipment to get the job done quickly, efficiently, and discreetly. We provide real-time documentation and bill your insurance company directly using industry-wide, standardized pricing.
Every case is different, but we’ve seen large commercial jobs finish within the same day, but most jobs take 3-4 days. We understand the science behind drying large areas and use our proven process to guarantee a quick recovery. Instead of only using fans and dehumidifiers, we also use high levels of heat to speed up drying times. Our method of drying typically cuts drying time by 30-50%.
Yes. All of our employees have proper certifications and documentation. Each employee is required to pass a rigorous background check, are trained to standards exceeding our industry, and are covered by our insurance policy.
Yes. We hold all necessary insurance including General Liability Insurance, Contractor’s Insurance, Contractor’s Pollution Liability Insurance, and Worker’s Compensation Insurance. In fact, we carry up to 4 times more coverage that other restoration companies. We will happily share our proof of insurance at your request.
Yes. We love sharing our work, but we understand and respect that some jobs are more sensitive than others. At your request, we keep job details discreet and will not publicize or market our work.